Coronavirus Update

Coronavirus (2019-nCov) – Residents & Staff Are Our Priority

The Senior Management Team of The Burlington would like to reassure you of our commitment to keep your loved ones safe amid recent publicity regarding the spread of Coronavirus. Our prime concern is the health of residents and staff of The Burlington.

You may be aware that UK Chief Medical Officers have now raised the risk of the Coronavirus being a public health emergency of international concern from low to moderate and as such it is imperative that we first and foremost protect the safety and welfare of our residents and staff.

What you should do

In order to help us mitigate the risk of the virus being brought into the homes, we would politely request that the following guidance be followed prior to visiting.

If you or someone you live with has returned from any of the category 1 High risk areas or any of the category 2 areas as detailed below, we would respectfully request that you do not visit our homes until you have either self-quarantined for 14 days presenting no symptoms or alternatively contacted NHS 111 to arrange for testing to confirm that you are free from the virus (for which we will require evidence).

Category 1:

  • Wuhan city and Hubei Province China
  • Iran
  • Daegu or Cheongdo
  • Republic of Korea
  • Italy

Category 2:

  • Japan
  • Laos
  • Macau
  • Malaysia
  • Myanmar
  • Singapore
  • Taiwan
  • Thailand
  • Vietnam

Our Housekeeping team are working especially hard to clean the home more frequently, particularly in those areas of high usage. Hand-sanitisers are available throughout the home and we encourage visitors to sanitise their hands.

We also respectfully ask that you practice the infection control measures detailed below in order to ensure the safety of our residents.

Careful attention to handwashing on entering and leaving the home.

Good respiratory and cough hygiene (this will minimise the risk of cross-transmission of respiratory illness). Cover the nose and mouth with a disposable tissue when sneezing, coughing, wiping and blowing the nose and place all used tissues promptly into a waste bin.

If you have any questions about whether you should visit the home then please speak directly with the relevant home’s General Manager who will be happy to address your concerns. We shall of course keep you fully updated with any new developments should they arise. Thank you for all your support during this challenging time.

Useful Information

For further infromation, please visit the following: and Public Health England