The Burlington Care Home is located at the heart of Shepperton Village, which offers an abundance of local amenities and transport links; and is just a stone’s throw away from The Thames and local high street.
Shepperton has plenty of places to explore, including quaint riverside pubs, Shepperton Marina, local garden centres and parks, plus many more attractions within the wider area.
Our location makes it easy to visit nearby towns and areas. We provide regular day trips away from the care home to other local parts of Surrey including, Weybridge, Hampton and Walton on Thames. A few recent day trips have included Kew Gardens, Hampton Court and Windsor Castle.
We have a close connection with Radio Wey which is broadcast from St Peter’s Hospital in Chertsey. The radio team regularly visit and present live broadcasts which are very popular with our residents, playing an eclectic selection of music from all eras for all our residents to enjoy!
We provide dedicated and personalised care in a home-from-home environment for your loved one, giving you the peace of mind that they are always well cared for. As a family run company, strong family values are at the heart of everything we do.
The Burlington offers its residents and their loved ones the chance to enjoy modern facilities, in a warm, comfortable and homely environment.
The Burlington is supported by a team of dedicated individuals, who not only provide outstanding tailored care, but also help residents with all aspects of their lives, from creating long-lasting friendships to enjoying nutritious homecooked food. The building does not make our home, our people do.
We are a family run business with over twenty years’ experience. Our team has owned, operated and managed a number of successful care homes in the South East of England. From the beginning, our objective was simple; to deliver the highest quality care from a dedicated team in a safe, modern and warm environment. We know what it takes to provide a home that we can all be proud of.
Unwind in the tranquility of 'The Retreat', offering a range of treatments, or enjoy a cup of freshly brewed coffee and homemade cake, whilst enjoying the music in 'The Piano Bar', indulge yourself by celebrating that special occasion with your family and friends in the private dining room.
Yes, that's right - at The Burlington, we include some nice to have extras because we want our residents to enjoy life without the worry of hidden costs.
At the Burlington we don't just care for, support and encourage your loved one, we also extend our renowned hospitality to your friends and relatives with regular social events in the Piano Bar and Bistro, intimate gatherings in the private dining room and an open invitation to all community events.
Those living with dementia often respond well to routines, which can help them give a sense of meaning and security. At the Burlington we plan a daily routine for each resident, prompting and encouraging them to eat, shower and dress. We make sure that everyone is involved in activities and events to keep them occupied and active.
Dementia can severely disrupt an individual's sleep cycle. The easiest way to ensure a good night's sleep is to make sure everyone is active and stimulated throughout the day, this will ensure they feel tired and ready for bed in the evening.
Come and experience hospitality and entertainment in The Piano Bar & Bistro, where you and your family can enjoy a selection of beverages whilst listening to music and socialising, or relax with a cup of freshly brewed coffee and peruse our selection of newspapers and magazines.
Our residents can enjoy those special occasions by celebrating with their family and friends. Whether it’s a birthday, anniversary or a family lunch, indulge yourself and your family and create those special memories together in the private dining room. Pre-booking essential.
Our residents can enjoy watching a film, from the classic to more contemporary films, you can even watch your favourite sporting events. We have something for everyone to enjoy, with some popcorn of course!
The Burlington has a range of tastefully decorated bedrooms, many on the ground floor offer a private patio/terrace. All bedrooms are elegantly furnished, while still being spacious and practical to ensure comfort and plenty of storage space. All are equipped with stylish ensuite bathrooms.
The Burlington provides hair, nail and a range of express beauty treatments for our residents to enjoy in the comfort of their own home.
The home hosts a programme of varied activities and events, led by our Activities & Lifestyle team. Many activities such as arts and crafts, cake decorating and board games take place within the hobby room. Other parts of the home host a range of events and activities, including baking, regular coffee mornings and toddler groups as well as gardening club and film matinees, to name just a few!
The Burlington’s a central courtyard, features a gazebo and water feature amongst its secure gardens Come and unwind over a drink and enjoy the ambience. We host a range of outdoor gardening clubs, BBQs and other events so you can always enjoy activities in the secure outdoor space.
At the Burlington we have built an enviable partnership with the local community; we have immersed ourselves in the way of life in Shepperton. We host and participate in a variety of local events with regular visits from local school children, the Jubilee Church community, toddlers' group and Radio Wey to name but a few.
Residents' families and friends are welcome to visit when safe to do so and share the unique hospitality and facilities at The Burlington, be it for a family meal in our private dining room or a cup of tea and home-made cake in our Bistro.
We have inteconnecting bedrooms available for couples, each with their own individual ensuite bathrooms. Interconnecting rooms offer peace of mind and comfort for couples while still having the space and privacy when required.
The Burlington is a truly special place with high-quality care and lifestyle experiences at the centre of all we do. Our personalised and family-centred care is tailored to suit your loved one's needs with care types including; residential care, specialised dementia care, as well as palliative care and short stays.
Upon contacting our home, your care journey will start by meeting with the Admissions Manager and Home Manager. We will take the time to understand your personal circumstances and give you a guided tour of the home so you can experience life in action at The Burlington. We are dedicated to ensuring we guide you and support you from the very start, to ensure the best possible outcome for you and your loved one. We believe the caring starts before the care starts.
A detailed pre-move-in assessment will then take place prior to your moving day and is designed for us to understand your loved one’s care needs, who they are as unique individuals and how we can best empower their emotional well-being. This ensures that from day one we are able to deliver the best care possible.
We understand how important a decision it is choosing the right care home, rest assured we are here to help you every step of the way to make it the right choice.
At The Burlington, our residents and their families have the comfort of knowing that support and care is available whenever it’s needed, providing peace of mind and companionship.
Dementia symptoms usually include memory loss and difficulty with language, thinking and problem-solving. That’s why those living with dementia need specialist care to feel safe and comfortable in their environment.
Helping a relative to maintain their quality of life at home can be exhausting, both physically and emotionally, especially if you have other family commitments. When you visit The Burlington, you’ll see that our residents are comfortable, safe, well-cared for and entertained. Any feelings of guilt you may be feeling about moving your loved one into a care home will soon melt away. We have an incredible team of specialist care workers who have been trained to provide the routine, protection and care that someone living with dementia deserves.
Our facilities include hair and beauty treatments and aromatherapy massage in our salon, as well as enjoying time in our garden, reading room, piano bar and private dining room. We also have a strong connection with the local community. We have regular visits from the Jubilee Church, local school children and toddler groups, who come by to chat and entertain our residents.
If you would like to know more about our dementia care, please get in touch and we’ll be happy to talk to you, or read more on dementia care on our dedicated care page.
The same level of care and attention is given to all our residents, however long they stay with us. It’s also the perfect time to experience what The Burlington has to offer.
“Spent the day at the care home for the first time today for my husband’s grandmother’s birthday and was blown away by the overall experience. It didn’t feel like a care home at all. His Grandma seemed so well looked after and as visitors, you are made to feel very welcome. The cleanliness was faultless and the staff seemed to enjoy being there. They were pleased to talk to all of the visiting family members whilst being very attentive to my husband’s grandmother’s needs.”
Elizabeth W, Relative of Resident
“Wonderful carers, feel very happy and contented, feel very relaxed and welcome. Food is outstanding, fresh and delicious. Completely genuine staff and the quality and standard of which I have never encountered. Totally incredible experience, feel very very lucky.”
Suzanne L, Granddaughter of Resident
“The moment you walk in you feel you’re in somewhere special. The atmosphere is so relaxed and the staff immediately make you feel welcome. It has been the perfect place to convalesce my mother after such a trauma.”
Joe O, Son of Resident
“Very pleased with the care. Food is excellent and other facilities like the hairdresser are very good.
All the carers and staff are fantastic and very caring. They have made me feel very welcome.”
Mary O, Resident
“So glad we found this care home for Mum, she absolutely loves it here. Looking after Mum has become so much easier.”
Cheryl W, Daughter of Resident
“This care home is like a 5-star hotel, all management and staff are excellent and nothing is too much trouble. Food is excellent and very friendly home. I'm going on holiday tomorrow, bet I don't get the treatment they get in the Burlington Shepperton.”
Denise J, Friend of Resident
“From the very first day when I dropped him, you were all so caring and sensitive.”
June, Elizabeth & Family, Family of Resident
“We will always remember the amazing staff, not just the carers, but the catering and entertainment staff too, you all went above and beyond whatever we expected. I hope you all realise what a massive impact you have had on all our lives. The patience, time and kindness you showed my Dad, we will hold in our hearts forever.”
June, Elizabeth & Family, Family of Resident
"Dad was thriving. We could see he was comfortable with you all and although it took a little while to settle, every time we visited, he was more like his old self. Seeing pictures of him in different hats, talking with other residents, flower arranging and talking with staff members, really brightened our days, especially when we were no longer allowed to visit due to the virus. The phone calls and facetimes were invaluable, you showed sensitivity and kindness”
June, Elizabeth & Family, Family of Resident
"During Coronavirus, the home has continued to give us regular updates and information, and have done everything they can to maintain meaningful contact with our loved one - in sickness and in health. Thank you!”
N Dally, Son of Resident
Emma Dudhee joined our team in Autumn 2018. Emma is a highly experienced Care Home Manager with over twenty years’ experience within the care industry. She is a qualified nurse with extensive management experience and is hugely passionate about caring for the elderly. Emma prides herself on providing the highest service to residents and their families
Kirsty Ford is the Admissions Manager at The Burlington Care Home in Shepperton. Kirsty has worked in social care for the last 7 years, supporting the elderly live as well and independent as possible. Kirsty is passionate about supporting families along their care journey which can often be a worrying time for all involved. Kirsty understands that finding a care home can be daunting and prides herself on ensuring the process is as easy and smooth as possible. Kirsty’s passion and dedication in guiding families to The Burlington care home means that the relationship they build with future residents and families is one that embodies the values of Boutique Care Homes.
Whether you’re close by in Shepperton Village, or looking for a care home near Weybridge, Esher or Ashford, then the Burlington is only a short journey away.
We’ll make sure your loved one feels at home quickly and you have peace of mind knowing that they are not far away.
We also welcome residents from other counties, The Burlington is accessible by bus and train from London, Kent, Sussex, and Hampshire.
Thu, December 07, 2023
Boutique Care Homes’ award-winning care home, The Burlington, is hosting an open day on Saturday 20th January 2024 in aid of supporting care seekers to find their perfect care home. The Open Day taking place from 10am to 4pm on Saturday 20th of January 2024, is the ideal opportunity for those considering residential care, dementia care or even a short break, to experience life at The…
Mon, November 27, 2023
In a significant moment in the care providers history, Boutique Care Homes has clinched the prestigious Care Home Group (Small) of the Year award at the 25th National Care Awards 2023.
Wed, November 15, 2023
The holiday season is a time for giving, and The Burlington by Boutique Care Homes is embracing the spirit of generosity by actively participating in the Jubilee Church's Christmas Collection. This heart-warming initiative aims to bring joy to families and individuals in the TW17 area, ensuring that everyone has a reason to smile during the festive season.