Glowing Testimonials for The Burlington
The Burlington Care Home is committed to compassionate care and family values. Being a family-run business, with a really caring, approachable and highly trained team, our residents and families are at the heart of what we do.
The Burlington is an integral part of the Shepperton Village community as well as surrounding areas, including; Sunbury, Walton, Weybridge, Hampton, Chertsey and Ashford. The home has an excellent reputation for the compassionate care and outstanding customer service. Don’t take our word for it, have a read at what our residents’ families said about us recently:
“The caring team have been wonderful in helping my mother settle in. They take the time and trouble to get to know her. I also feel I can ring up and ask them about her care. Nothing is too much trouble and they are always around. They really are a "caring" team where the individual matters.” Daughter of a resident
“The things I most appreciate are the personal care staff provide, the proactive updating and the activities and delicious food they provide. Staff always go the extra mile and know each resident’s needs very well.” Son of a resident
“When I visited my uncle who was reluctant to move to a care home. He looks very happy, and well looked after. The staff are just wonderful, I felt welcomed and relaxed although there are so many infection controls are in place to keep everyone safe. The home is extremely clean. Well managed and just the best.” Nephew of a resident
“Very satisfied with the care and all services. Thank you to all the office staff and carers, day and night.” Wife of a resident
“It is so comforting to know my mother is being looked after so well by such caring, dedicated and highly trained staff. I no longer spend sleepless nights worrying about her. The staff are always friendly and welcoming when I visit Mum. Communication with the home has always been excellent, even in the midst of the lockdown last year. Mum is safe, settled and content, which is all I could ask for.” Daughter of a resident
“Very impressed with the level of care. I feel very relaxed knowing my dad is well cared for. My mother also is very at ease with my father's care. Six-star service.” Daughter of a resident
“Nan has settled in really well at The Burlington. We are so pleased and relieved with our choice. Mum is looking and feeling better too as she was so worried about nan moving into a care home.” Grandson of a resident
We are here to care and support your loved one, 24 hours a day, 7 days a week, so you can rest assured that your loved one is in safe hands.
Call The Burlington on 01483 937796 and speak to a member of our team to discuss your loved one’s care needs to see how we can help.