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About Chartwell House

Discover home from home care at Chartwell House

Chartwell House is located very close to Broadstairs town centre, Kent. Known as the ‘jewel in Thanet’s crown’ and steeped in history, Broadstairs is a family orientated, coastal town on the Kent coastline, situated just between Margate and Ramsgate. 

The home is situated a stone’s throw away from Westwood Cross Shopping Centre with easy access to local shops, restaurants and amenities. Margate, Broadstairs and Ramsgate cluster around the bays at the far end of the peninsula, crossing over the Viking Coastal Trail.

Chartwell House is easily accessible thanks to links to the M2 and A299, meaning we can provide regular day trips for our residents and explore the beautiful Kent coastline. 

Our vision for Chartwell House is to be an integral part of the community, providing dedicated and compassionate care for the older generation while keeping our close connections with local community groups and schools.

We provide dedicated and personalised care in a home-from-home environment for your loved one. This gives you the peace of mind that, when choosing care homes in Kent, residents at Chartwell House are always well cared for. As a family run company, strong family values are at the heart of everything we do.

Chartwell House is supported by a team of experienced and dedicated individuals, who not only provide outstanding tailored care, but also help residents with all aspects of their lives, from creating long-lasting friendships to enjoying nutritious homecooked food. The building does not make our home, our people do.

We are a family run business with over twenty years’ experience. Our team has owned, operated and managed a number of successful care homes in the South East of England. From the beginning, our objective was simple; to deliver the highest quality care from a dedicated team in a safe, modern and warm environment. We know what it takes to provide a home that we can all be proud of.

Life at Chartwell House

Chartwell House offers its residents and their loved ones the chance to enjoy modern facilities, in a warm, comfortable and homely environment.

The wellbeing of our residents is of the utmost importance, that’s why we provide a range of engaging events and activities so that your loved ones can still feel a sense of independence. We encourage all of our residents to socialise and enjoy life.

Our Bistro is the ideal place to socialise with a cup of coffee and a slice of cake. We also have a hobby room and beautiful gardens, there really is something for everyone at Chartwell House.


Features At a Glance

Specialised Dementia Care
Ensuite Bedrooms
Hair & Beauty Salon

Hobby Room
Landscaped Gardens
When safe to do so, guests are always welcome
Connecting Rooms for Couples

Your Care Journey

Chartwell House is a truly special place with high-quality care and lifestyle experiences at the centre of all we do. Our personalised and family-centred care is tailored to suit your loved one's needs with care types including; residential care, specialised dementia care, as well as palliative care and short stays.

Upon contacting our home, your care journey will start by meeting with the Admissions Manager and Home Manager. We will take the time to understand your personal circumstances and give you a guided tour of the home so you can experience life in action at Chartwell House. We are dedicated to ensuring we guide you and support you from the very start, to ensure the best possible outcome for you and your loved one. We believe the caring starts before the care starts.

A detailed pre-move-in assessment will then take place prior to your moving day and is designed for us to understand your loved one’s care needs, who they are as unique individuals and how we can best empower their emotional well-being. This ensures that from day one we are able to deliver the best care possible.

We understand how important a decision it is choosing the right care home, rest assured we are here to help you every step of the way to make it the right choice.

Residential Care
Dementia Care
Short Stays

Click here to read more about Our Care

Meet the Manager

Diane joined Boutique Care Homes in August 2022 to launch Chartwell House Care Home. With over 30 years’ experience, Diane believes that caring for, and being part of another person’s life journey is an immense privilege and loves to see resident’s smile. High quality compassionate care is Diane’s passion, and she is committed to supporting families throughout their care journey. Diane takes the time to know & understand each person’s values, preferences and wishes, treating every resident like family. Her own personal experiences have helped Diane to understand what families are feeling and the struggles that they are facing. This drives her to provide the best service in a person-centred way for all residents and to support them to continue to lead a fulfilled and enriched life.

Meet the Admissions Manager

Jude has worked for many years in a variety of care settings, providing her with a unique insight into the emotions and complexities of delivering and receiving care, which at some stage we may all come to know first-hand. As such she believes that investing time and energy into promoting excellence in care is therefore an investment into our own futures, whilst ensuring the very best for the people we are entrusted to look after today. Jude passionately feels that joining the team at Chartwell House and becoming part of Boutique Care Homes fits with her beliefs. Jude’s mantra is to try and do at least one good deed a day and shares in the great plans and aspirations the team have for Chartwell House. Jude looks forward to supporting you on your journey to find Chartwell House, and help start making magical memories in your new home.

Our Gallery

How to Find us

Chartwell House, easily accessible from the A299, located a stone’s throw away from Westwood Shopping Centre, located within a short drive from the heart of Broadstairs town centre and within a short drive of Margate, Ramsgate.

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Latest News

Chartwell House New Year Open Day

Thu, December 07, 2023

Chartwell House to Unveil New Residential Care Community at New Year Open Day

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National Care Award winning Boutique Care Homes are hosting an open day at Chartwell House on Saturday 20th January 2024 in aid of supporting care seekers to find their perfect care home. Taking place from 10 am to 4 pm on Saturday 20th January, this special event will be unveiling, Regents Way, Chartwell House's second floor residential care community and is the perfect opportunity for those…

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BCH team at 25th National Care Awards

Mon, November 27, 2023

Boutique Care Homes Crowned Care Home Group (Small) of the Year at 25th National Care Awards

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In a significant moment in the care providers history, Boutique Care Homes has clinched the prestigious Care Home Group (Small) of the Year award at the 25th National Care Awards 2023.

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Fest Food Pantry by Chartwell House Care Home

Wed, November 01, 2023

Chartwell House Launches 2nd Annual Festive Food Pantry

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On Saturday, 9th December, from 10:00 AM to 2:00 PM, Chartwell House by Boutique Care Homes will host the 2nd annual, Festive Food Pantry at St Laurence Church Hall in Ramsgate, CT11 0QT. This charitable event embodies the spirit of the holiday season, offering support to local families facing food poverty during Christmas.

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