The Burlington Wins Champion of People and Progress at the 2025 Surrey Care Awards
Boutique Care Homes is absolutely delighted to share that The Burlington in Shepperton has officially won the Champion of People and Progress Award at the 2025 Surrey Care Awards, announced on Friday 14th November.
This incredible achievement celebrates what makes The Burlington so special; a team built on kindness, innovation, and a shared determination to give residents not just great care, but a true sense of belonging.
Just weeks after being named ‘Care Home Group (Small)’ winner at the National Care Awards 2025, The Burlington receives Champion of People and Progress! The team’s commitment to nurturing an empowered, joyful, and values-driven community has now been formally recognised at a county level.
At The Burlington, care has never been “just a service”. It’s a feeling of comfort, of security, of being truly valued. Every member of the team plays a part in creating a home where residents are surrounded by warmth, laughter, and genuine connection.
Over the past year, The Burlington has achieved a remarkable 98% team retention rate, strengthened by initiatives such as Mental Health First Aiders, WOW Moment recognition cards, personalised career pathways, and its deeply embedded people-first culture. These efforts ensure team members feel supported, celebrated, and inspired care they provide every day.
Home Manager, Margie Gonzaga expressed her immense pride: “This award means so much to every one of us. It recognises the heart and soul of our home, our residents, their families, and the dedicated team who show up every day with compassion and joy. We don’t just provide care; we create a true sense of family.”
Founder and Managing Director, Ameet Kotecha added: “The Burlington truly embodies what it means to deliver care so good, it’s unexpected. Their commitment to excellence, innovation, and community is inspiring. I’m incredibly proud of Margie and the team for this well-deserved win.”
From its reimagined dementia bistro to its award-winning life enrichment programme, The Burlington continues to redefine what outstanding care looks and feels like.
One family member recently shared: “We looked at several homes, but Dad knew The Burlington was the one straight away.”
Winning Champion of People and Progress is not just an accolade, it’s a celebration of the dedication, compassion, and forward-thinking spirit that runs through every corner of The Burlington.
As part of Boutique Care Homes, the team will continue to lead the way in delivering personalised residential, dementia, and short-stay care in an elegant environment where people feel truly seen, supported, and at home.
Congratulations to the entire Burlington family, this win is so well earned!
To discover more about The Burlington or Boutique Care Homes, please visit www.boutiquecarehomes.co.uk
