Brampton Manor Surprises Community Teams Behind The Scenes

Brampton Manor by Boutique Care Homes, situated in Newmarket, Suffolk, is on a campaign of visiting local community teams to say thank you, and every visit comes with a surprise: a boxed sweet treat and a Brampton Manor branded cup.

Admissions Manager Zoe Cooke makes the visits and hands over each treat box herself. The campaign is ongoing, and three recent visits show what it looks like.

One was to the Admissions Planning Team at West Suffolk Hospital.

“We wanted to take a moment to show our appreciation for all the hard work, dedication and commitment they demonstrate every day,” Zoe said, “in supporting patients and ensuring the best possible care.”

She added that it was “lovely to visit and recognise the important work they do behind the scenes.”

Another was to Eileen, a Social Prescriber who works with local GP surgeries. Social prescribers connect people with the support, services and opportunities that improve their wellbeing and quality of life. Zoe thanked Eileen for the dedication, compassion and commitment she shows the community, and said Brampton Manor looks forward to “continuing to work together to make a positive difference.”

A third was to Charles James, Director of Avican Support, and his office team. Avican offers live-in care and home care visits, helping people with personal care, medication and companionship so they can stay comfortable and independent in their own homes for as long as they are able. Zoe brought “a small token of our appreciation” and thanked Charles and the team for making time to meet her, and for the care they provide to the community.

Hospital teams, GP surgeries and home care providers do much of their work out of the public eye. A treat box handed over in person is Brampton Manor’s way of making sure that work is noticed.

More visits will follow.

Brampton Manor believes in belonging. It is a warm and loving family where everyone feels at home, and that welcome reaches past the front door to the people who look after the wider Newmarket community.